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GraphQL API internal error

samyl
Visitor
2 0 3

Hi,

Today we get a lot of the following error, it's affecting all our customers:

Internal error. Looks like something went wrong on our end.

Request ID: b9c07146-4b36-4a30-a710-542ff161dde9 (include this in support requests).

 Here is the request we send:

mutation draftOrderCalculate($input: DraftOrderInput!) {
    draftOrderCalculate(input: $input) {
        calculatedDraftOrder {
            appliedDiscount {
                amountV2 {
                    amount
                    currencyCode
                }
            }
            taxLines {
                priceSet {
                    presentmentMoney {
                        amount
                        currencyCode
                    }
                }
                rate
                ratePercentage
                title
            }
            subtotalPrice
            totalPrice
            totalShippingPrice
            totalTax
            availableShippingRates {
                handle
                title
                price {
                    amount
                    currencyCode
                }
            }
        }
        userErrors {
            field
            message
        }
    }
}

 

We did not change anything recently, and on your status page it says that "All systems are operational" (https://www.shopifystatus.com/)

May we have more details regarding the issue?

Replies 3 (3)

AcquireKelu
Visitor
1 0 0

Hello,
we are facing the same problem.

Very problematic for our customers, would love to get more information on the issue

samyl
Visitor
2 0 3

I noticed that removing the field `calculatedDraftOrder.availableShippingRates.price.currencyCode` from the query fixes the issue for us, so we are going to deploy this fix for now...

syf_
Shopify Staff
95 21 24

Hey @samyl @AcquireKelu,

This was a known bug the team was aware of for which a fix was shipped last week.

Let me know if you're still experiencing this error.

Thanks,
Seth.

syf_ | Developer Support @ Shopify 
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