A space to discuss GraphQL queries, mutations, troubleshooting, throttling, and best practices.
Hello!
My name is Ophelia and I work for a company that provides Shopify integrations and have been for some years. I am in a quite big need of assistance as we've bumped into something in Shopify API that we have not seen before.
Our users connect to Shopify through our Platform and we retrieve data from Shopify with their store URL and the generated Shopify Access Token. Yesterday we saw something for the first time ever - one of our users token became invalid. They connected and we could fetch data without any issues. A couple hours later the Token became invalid and Shopify returned the following: