Issue when create ProductMedia

Bnk-shop
Shopify Partner
1 0 0

When i send a request using GraphQL to Create Product Media, it created an media record with no image (image return nil)
My x-request-id is: 894a6cae-a2b4-4202-96ca-c94d01f49d47

and my query is below: 

 

 

 

mutation {
        productCreateMedia(productId: "gid://shopify/Product/8116906590494", media: [ { alt: "", originalSource: "https://shopify-staged-uploads.storage.googleapis.com/tmp/69855510814/products/8f3e3f2c-ee85-44be-a226-dbdc6bcbeaf4/soba-noodles-sauce-garnishes-japanese-260nw-1100194787.jpg", mediaContentType: IMAGE } ]) {
          media {
            ... on MediaImage {
              id
              originalSource
              mediaContentType
            }
          }
          mediaUserErrors {
            code
            field
            message
          }
        }
      }

 

 

 

Reply 1 (1)

garyrgilbert
Shopify Partner
391 40 162

The image file you referenced does not exist. You got a null back because I believe you are incorrectly using the ... on MediaImage command.

 

But other than that if the file existed it should be created on the product.

 

Try this:

 

mutation {
        productCreateMedia(productId: "gid://shopify/Product/8116906590494", media: [ { alt: "", originalSource: "https://cdn.esawebb.org/archives/images/screen/weic2216b.jpg", mediaContentType: IMAGE } ]) {
          media {
            alt
            mediaContentType
            status
          }
          mediaUserErrors {
            code
            field
            message
          }
        }
      }

 

The response I got (with my own product id of course)

{
  "data": {
    "productCreateMedia": {
      "media": [
        {
          "alt": "",
          "mediaContentType": "IMAGE",
          "status": "UPLOADED"
        }
      ],
      "mediaUserErrors": []
    }
  },

 

Cheers,

 

Gary

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