Issue with `write_pixel` access Scope

prathamesht
Shopify Partner
3 0 2

Even after including the following in the shopify.app.toml:

scopes = "write_pixels,read_customer_events,read_products,write_products"

And making store merchants grant the required conditions. When I try to run the Admin GraphQL API Mutation 

webPixelCreate on the merchant store. I get the following response:

GraphQL Query:

mutation {
  webPixelCreate(configuration: "{\"accountId\":\"234\"}") {
    userErrors {
      code
      field
      message
    }
    webPixel {
      configuration
      id
    }
  }
}

The response: (Just adding the relevant part)

"message": "Access denied for webPixelCreate field. Required access: `write_pixels` access scope. Also: read_customer_events access scope required."
Replies 8 (8)

jazz-jay
Shopify Expert
96 14 17

Hi,

 

Did you re-installed your app after adding the `write_prixels` scope?

banned
prathamesht
Shopify Partner
3 0 2

Yes. But that didn't work.

GWInt
Visitor
1 0 1

I'm running into the same problem as well, so can't enable the web pixel for testing purposes.

sirev
Shopify Partner
15 4 3

I had the same issues, just delete the app using partners board, and install it back, it worked for me, just had this issues 1 day ago.

1080
Shopify Partner
292 8 42

charles52
Shopify Partner
4 0 3

Hey, anyone who has got the solution for this error?

sirev
Shopify Partner
15 4 3

Hi there @charles52 , I solved it by adding the scopes to the project_root_folder/shopify.app.toml

 

 

scopes = "write_pixels,read_customer_events"

 

 

 

Barnett4321
Excursionist
29 0 15

I've found you need to export SCOPES before running the server for the app.

 

$ export | grep SCOPE
declare -x SCOPES="write_pixels,read_customer_events,read_products"
$ export SCOPE="write_pixels,read_customer_events,read_products"

 

You need the read_products scope because by default the shopify app needs this permission for the their test page. If you remove that functionality, it's no longer needed.