It return empty when try to get order data by shopifyQL

[qinshi]

Hi, when I try to get order data it return empty, but it works when I try to get product data, and have granted all scopes, can anybody give some suggestions？Thanks!

[ShopifyDevSup]

Hi @qinshi 👋

Just to confirm, is this ShopifyQL query being tested on a development store?

[qinshi]

Hi @ShopifyDevSup 

Yes, this ShopifyQL query being tested on my development store, it's name is fetch-light, and it dose have orders. Please have a check. Thanks!

[Herald_FF]

I have the issue, im getting empty rowdata from ORDERS table. I hope they fix this or tell us what's wrong

[qinshi]

I'm blocking here, can anybody help?

[Herald_FF]

Did anyone here successfully access orders table already? 

[Herald_FF]

Hi @ShopifyDevSup , 
Is there an update on this why we are experiencing this issue?  We are still blocked here

[Batuhan]

I have the same issue. Nothing returns from either orders or products. 

[Batuhan]

Hi everyone, 

I reached the technical team and they approved that they have an issue with this. Supporter said that team working on it. 

[clalos]

Hello, I've had a similar issue with the orders dataset. After a long talk with the support I was told the following:
"

At the moment, the Shopify QL data models (products, orders etc) are only actually available for Plus merchants. Though they were built with all merchants in mind the current API access gating is only rolled out for Plus merchants which is why these calls are not returning any values.

At the moment we have no specific ETA on when this will be rolled out to more merchants however we're currently in the process of updating our developer resources and documentation to specify that these are Plus only. It looks as though the announcement blog from last June specified it was Plus only at the moment but the actual API reference/dev resources needed to be update to more clearly specify this on the dataset pages.

"

[Herald_FF]

Hi @clalos , 

thanks for this info. Where do I find Shopify Plus? I checked out their available plans and theres basic, standard and advanced. Is Plus same with advanced? 
https://www.shopify.com/ph/pricing

We are actually on advanced plan , but I am getting empty table when querying from orders dataset.