Orders 2022-10 API version not returning full shipping_address (Protected Data access is enabled)

pateketu · ‎03-22-2023

Hi Guys,

Just upgrading the app to use 2022-10 APIs, Our App has access to protected data including the shipping_address field, however, we are seeing that REST APIs for Orders and Customers do not seem to return city field within shipping_address.

Has anyone seen the above issue?

Here is a screen of plain REST Request via POSTMAN showing shipping_address being returned without the city
https://imgur.com/YCPX5bF

Developer of
Multi-Location Inventory Info App (https://apps.shopify.com/location-inventory-info)
TagRobot Auto-Tagging app (https://apps.shopify.com/tag-robot)

garyrgilbert · ‎03-23-2023

Wow, that shouldn't happen...

We have several public apps but we skipped over 2022-10 and went directly to 2023-01. None of our apps have this problem (we would have been informed since most of them have to do with shipping). Do a quick test with 2023-01 and if you dont' see the problem there you could upgrade.

If you can't upgrade right now I would record the request id returned by Shopify and get in touch with your partner associate at Shopify...

Cheers,

Gary

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pateketu · ‎03-23-2023

Yes, I tried 2023-01 and it is the same case, I am in touch with Shopify Partner support, I have another app with access to shipping_address field and for that, I can see the full address field being returned so seems like some issue on Shopify's side

Developer of
Multi-Location Inventory Info App (https://apps.shopify.com/location-inventory-info)
TagRobot Auto-Tagging app (https://apps.shopify.com/tag-robot)