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Hi there!
I'm using the Partner API to create a panel for advanced data browsing regarding applications, installations, and so on.
Currently, I'm working on retrieving transactions - overall, everything is working great, but I've encountered a certain issue. The amount for one application doesn't match the actual state. This is because we issued a refund to a specific customer for a subscription of one of the applications.
The API data being returned shows comprehensive details about the store and payments, yet in the Shopify panel, refund information is visible.
How can I retrieve additional information about refunds? Are there any plans to label or indicate them in some way?
Hey @sebastiandev,
Can you please DM me the shop name + app ID so the team can investigate further?
Scott | Developer Advocate @ Shopify
I have same problem with the author.
How can I recognize refund transaction or is there any API to get them?
Transactions type
APP_SALE_ADJUSTMENT
But you can't connect it with app subscription sale
@SBD_ is possible return correct chargeId ? Currently I can see null value
Same issue here. Do you have solution for this yet ? Is there anyway to know the transaction "APP_SALE_ADJUSTMENT" is come from which subscription charge ? thank you.