Re: Post to /admin/api/2020-07/products.json -->Invalid API key or access token (unrecognized lo

Post to /admin/api/2020-07/products.json -->Invalid API key or access token (unrecognized login or

16 1 0

Hello Forum,

I'd ike to use the Product api to create products in our Bogner US Shopify store

  1. I created a privat app
  2. I created credentials
  3. According to this Docu

i should be able to make authenticated requests


I placed a POST Using SOAP UI




    "title": "Burton Custom Freestyle 151",

    "body_html": "<strong>Good snowboard!</strong>",

    "vendor": "Burton",

    "product_type": "Snowboard",




        "key": "new",

        "value": "newvalue",

        "value_type": "string",

        "namespace": "global"




and got the message:
{"errors":"[API] Invalid API key or access token (unrecognized login or wrong password)"}

Please let me know what's wrong. I checked apikey and password twice
Best Regards Tony

Replies 3 (3)

Shopify Staff
140 22 36

Hey @TonyJ,

Can you try using a different API client that supports REST (e.g. Postman). The Admin API is only available through GraphQL and REST, and it may be possible that the SOAP UI client you're using isn't injecting the api key/password properly.

CalD | Developer Support @ Shopify 
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16 1 0


As SOAP UI supports both REST AND SOAP i dont think its the problem . I solved it by addding the API Key to the Http Header in the Request. Done!

12 1 6

Hello, I have the same problem.
Please, if is possible, could you write me with an example the complete string to solve?