Rasa Chatbot integration with shopify

Shopify Partner
11 1 4

i tried connecting rasa chatbot socket on my custom html page it connects and loads but it doesnt load on shopify page sometimes and sends this error on console 

WebSocket connection to 'wss://chat.store.in/socket.io/?EIO=4&transport=websocket&sid=8rRZYAM7Z939BRsyAAHw' failed: Error during WebSocket handshake: Unexpected response code: 200

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