setting notify_customer to false still sends the customer a shipment message

Shopify Partner
30 1 31

We have some line items we want to fulfill via the API.

We set the `notify_customer` property to `false` but the customer still gets the shipping update.


How can we create a fulfillment without notifying the customer?

Reply 1 (1)

Shopify Staff (Retired)
193 36 53

Hello @Lulu1 ,


Do you happen to have an x-request-id from an API interaction where this occurred? It would be found in the return headers. I can take a look to see what might have happened here.



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