Shopify saving payments app session url

Shopify Partner
18 1 0

Hi Team,

We've noticed that Shopify is saving the "redirect URL for a payment page hosted by the Partner's app" for abandoned checkouts, causing transactions for those orders to break on retries.


Further Explanation

For new transactions, shopify follows the steps in API Docs guide. But for abandoned checkout orders, Shopify omits step number 1 and proceeds to redirect customers to the return url sent by payments app provider in the first step. 



Our payments app generates a new token on each transaction request. This token expires after some time, and unless Shopify follows the flow in API Docs guide, requests using the old token will fail as the token expired.


Could you please advise when/will this be solved?

Replies 0 (0)