The admin graphql API is returning an error message "THROTTLED"

The admin graphql API is returning an error message "THROTTLED"

Sam_itz
Visitor
1 0 0

Hi all,

 

I am developing an app with the graphql admin api, everything was going well until last night the api started returning an error message "THROTTLED" and will not return any information.

 

Any suggestions will be much appreciated!

Replies 2 (2)

ShopifyDevSup
Shopify Staff
1453 238 498

Hey @Sam_itz ! It sounds like you're hitting an API rate limit. You can review our documentation here to get more information and some steps to help prevent this! 

- https://shopify.dev/docs/api/usage/rate-limits#graphql-admin-api-rate-limits 

Hope that helps

 

- Kyle G.

Developer Support @ Shopify
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rosesdelfuego
Shopify Partner
10 0 0

Hi @Sam_itz ,

 

Did you ever figure this out? We built an app that displayed our order info in the easiest way possible for our farm to process orders but it crashes every time we try to lift the limit of ~100. Please let me know!