This app is not approved to use the email field.

rafavargas
Shopify Partner
3 0 0

Hi there,

 

I'm developing a custom App that needs to retrieve a bunch of customer data in order to fulfill orders. A week ago, GraphQL request started failing to provide this data with the following errors:

{
  "message":"This app is not approved to use the email field. See https://shopify.dev/apps/store/data-protection/protected-customer-data for more details.",
  "locations":[
    {
      "line":6,
      "column":5
    }
  ],
  "path":[
    "order",
    "email"
  ],
  "extensions":{
    "code":"ACCESS_DENIED",
    "documentation":"https://shopify.dev/apps/store/data-protection/protected-customer-data",
    "requiredAccess":"Shopify approval is required before using the email field."
  }
}

 

I followed the link to https://shopify.dev/apps/store/data-protection/protected-customer-data and asked Shopify support, but they could not provide an answer. They say that this is happening in October as stated in the link. But I'm being block in July.

 

I'm stuck here. Does anyone else having this problem with their new Apps?

 

Regards.

Rafa Vargas
Reply 1 (1)

rafavargas
Shopify Partner
3 0 0

I fixed this. Graphql Client was using 'unstable' version instead of the current stable version.

Rafa Vargas