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Time out 429 1/1 - Apy Shopify Too many request

Time out 429 1/1 - Apy Shopify Too many request

dianavidal
Shopify Partner
3 0 0

Hi Shopify Team we have this error in our  store  Tienda Friko   we have this things  to consider,  this 

Error: Time out 429 1/1 - Apy Shopify Too many request 

 

We are integrating orders, stock and fullfilment , product creation, but due this error i have´nt pass my orders to my data base correctly  since august  we have this issue Unabble to intagrate orders   2 minutes is the response , we unnistalled facebook catalog and another apps, but we still have this problems with this. Please help ups really we have 55 active products, and so on 20 orders estimated per day . 

The response is attached

 

Active integrations:

Emblue: Emailmarketing and customer notifications : Order payment - Check out  update - Customer creation
All product list: Our integration app to send orders, update stock , prices , product creation


We have  2 integrations an also  emblue told us theorically  they are not doing petitions to the shopify´s apps, so we  hope you can help us.

Also in another ticket to shopify we asked to have logs of the apps to detecct which one is making requets to the apps, but the aswer was no positive by privacy. 

 

Regards I hope you could help me with this cause i´ve seen some topics realated

Diana Carolina Vidal Castro - Project Manajer Ecommerce Julius

 

 

Diana Carolina Vidal Castro
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