Unable to connect Unicommerce and Shopify

Unable to connect Unicommerce and Shopify

sanatsinha1
Shopify Partner
1 0 0

I am trying to link Order Management System with Shopify but am unable to do so because of Bulk operations error. 

 

BulkOperationStatusResponse: {
"data": {
"node": {
"id": "gid:\/\/shopify\/BulkOperation\/1762459255002",
"status": "FAILED",
"errorCode": "INTERNAL_SERVER_ERROR",

 


My other stores are working fine with Unicommerce, only this one throwing errors. Can anyone provide any solutions or provide suggestions on debugging?

Reply 1 (1)

jon551
Shopify Staff
28 7 5

Hi Sanatsinha1,

 

For help with internal server errors for a specific store the best and safest option is to reach out to  email or chat support directly after signing in [Partner Support link]. 

 

Some important information that will be required is the request id that comes with the internal server error message, the date/time/timezone that the error occurred, as well as more details on the specific query being made.

 

Please note that log retention is only about 7-14 days depending on the type of data so potential for investigating beyond that is limited.

 

Thanks and hope you have a great day,

Jon551 | API Support @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit Shopify.dev or the Shopify Web Design and Development Blog