Solved

what is the correctly response format for fetch_tracking_numbers

loganaa
Shopify Partner
12 1 0

I receive the fetch_tracking_numbers, and my response body is :

 

{
       "message": "Successfully received the tracking numbers",
       "success": true,
       "tracking_numbers": {
            "#1021.1": "SWESH1780095542YQ",
            "#1019.2": "YT2232121272202209",
            "#1019.1": "YT2232121272202209"
       }
}

 

but it doesn't seem to be working.

In order detail page, 

https://ljptest10153.myshopify.com/admin/orders/5203193790739

"tracking_numbers" still do not exist.

How could I return "tracking_numbers" instead of the "add tracking" button?

my shop domain is  "ljptest10153.myshopify.com"

order_id is "5203193790739"

fulfillment_order_id is "6140779266323"

x-logTraceId-header=447489371816079360

278829F1-9C85-419a-B454-4CDEAD317306.png

 

thant you for any replies!

 

Accepted Solution (1)
ShopifyDevSup
Shopify Staff
1358 227 475

This is an accepted solution.

Hi @loganaa 👋

 

The response from your post looks to be in the appropriate format. We query the `callback_url/fetch_tracking_numbers` endpoint to retrieve tracking numbers for orders, if `inventory_management` is set to true. I'd recommend checking the properties on your FulfillmentService is setup this way.

 

Hope that helps!

Developer Support @ Shopify
- Was this reply helpful? Click Like to let us know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit Shopify.dev or the Shopify Web Design and Development Blog

View solution in original post

Replies 3 (3)

loganaa
Shopify Partner
12 1 0

😣

ShopifyDevSup
Shopify Staff
1358 227 475

This is an accepted solution.

Hi @loganaa 👋

 

The response from your post looks to be in the appropriate format. We query the `callback_url/fetch_tracking_numbers` endpoint to retrieve tracking numbers for orders, if `inventory_management` is set to true. I'd recommend checking the properties on your FulfillmentService is setup this way.

 

Hope that helps!

Developer Support @ Shopify
- Was this reply helpful? Click Like to let us know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit Shopify.dev or the Shopify Web Design and Development Blog

loganaa
Shopify Partner
12 1 0

thank you for reply! 

You are right, I missed that, inventory_management is not set to true,

But I wonder why shopify can still send us requests when it is set to false.

Anyway, hopefully it works.