Where to file bug in API?

Shopify Partner
20 3 2

It appears there's an incorrect link returned, https://help.shopify.com/api/usage/rate-limits (which is a 404) instead of https://shopify.dev/api/usage/rate-limits.

I hit a rate limit with the GraphQL API:


   "extensions": {
      "code": "THROTTLED",
      "documentation": "https://help.shopify.com/api/usage/rate-limits"


Is there somewhere to report bugs?

Replies 2 (2)

Shopify Staff (Retired)
267 40 51

Hi @few_meaning 

Thanks for letting us know about this! I'll pass it along to our team. You can also report API-related bugs through your Partner account under Support.

To learn more visit the Shopify Help Center or the Community Blog.

Shopify Partner
91 3 8

@csam  Thanks for your answers. but as if now I was not able to report any API related issue