I just received my first order of inventory in Shopify and when it sent the bill to QuickBooks, it created a duplicate of the Vendor (and added some numbers after the name). Why? The vendor names were an exact match.
Please reach out to our QB Migration support team via phone for additional support on this topic. They will have the most insight into what may have caused this and how to stop it from happening in the future.
QB Migration Support: +1 833 476 1302 Hours Of Operation: Monday - Friday, 9am - 4pm EST
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Well, I tried calling the support line and didn't get any answer.
I also find it very frustrating that you only offer support during business hours, which is when we are trying to run our business. It's difficult to be on the phone troubleshooting things like this when we also need to help customers.