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Re: Apple Pay certificate "The uploaded CSR file has already been used to generate another cert

Apple Pay certificate "The uploaded CSR file has already been used to generate another certificate."

ocastx
Shopify Partner
31 6 13

Hi,

 

we are trying to enable Apple Pay on Storefront API according to the docs. However, when downloading the Shopify generated certificate signing request and then uploading it to Apple Developer Portal, we get the following error: 

 

CleanShot 2024-01-17 at 10.20.08@2x.png

 

The signing request we uploaded was freshly downloaded and never used before. We tried different names of the file as well to avoid having mistakenly old files. Is this a known issue at the moment? 

 

Thanks in advance!

Replies 2 (2)

Liam
Community Manager
3108 344 910

Hi Ocastx,

 

I'm not seeing any other reports of this issue so it's possible there could be some factors causing this on your store? If you generate a new file and upload it to Apple are you seeing the same issue?

Liam | Developer Advocate @ Shopify 
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ocastx
Shopify Partner
31 6 13

Hi Liam,

 

thanks for your reply. It did work for other clients of ours but not on this store somehow. We generated the file multiple times already unfortunately the error persists