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HTTP 500 Internal Server Error Checkout

HTTP 500 Internal Server Error Checkout

Emily7T
Visitor
1 0 0
‎09-07-2021 08:41 PM

Many of our users are getting a 'HTTP 500 Internal Server Error' when they try to proceed from our checkout to the credit card payment. 

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awwdam
Shopify Staff
249 42 38
‎09-09-2021 04:48 PM

Hey @Emily7T, a 500 server error is often related to a payment gateway configuration issue, and would absolutely suggest contacting the provider directly if the error persist - Best!

awwdam | API Support @ Shopify
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