Solved

INTERNAL_SERVER_ERROR when trying to create shopify checkout

petertait
Tourist
7 0 1

When trying to create a new checkout (not access checkout window) I get this error:

index.js:3972 Uncaught (in promise) Error: [{"message":"Internal error. Looks like something went wrong on our end.\nRequest ID: c19251db-326b-4fa8-b61e-df36c5bb7e02 (include this in support requests).","extensions":{"code":"INTERNAL_SERVER_ERROR","requestId":"c19251db-326b-4fa8-b61e-df36c5bb7e02"}}]

 

Important to note that if I swap my API details to a fresh shopify store, i no longer get these errors when creating a new checkout.

Accepted Solution (1)

Jason
Shopify Expert
11196 226 2287

This is an accepted solution.

I'd first rule out that checkouts are even enabled on that shop. Maybe it's a frozen shop, or one on the pause/build plan.

★ I jump on these forums in my free time to help and share some insights. Not looking to be hired, and not looking for work. http://freakdesign.com.au ★

View solution in original post

Replies 2 (2)

Jason
Shopify Expert
11196 226 2287

This is an accepted solution.

I'd first rule out that checkouts are even enabled on that shop. Maybe it's a frozen shop, or one on the pause/build plan.

★ I jump on these forums in my free time to help and share some insights. Not looking to be hired, and not looking for work. http://freakdesign.com.au ★

alexhales42803
Visitor
2 0 0

Same error i have been facing with my website when i click on checkout option it show internal server error.