Invalid API key

Starcurls
Visitor
1 0 1

Hi,

 

Google contacted me because  payment service provider, Shopify, has been declining  transactions for Buy on Google. As a result, they have paused the Buy on Google program on  Merchant Center account. 

 

How can I resolve the error for “Invalid API key” ?

Replies 4 (4)

EmmanuelFlossie
Shopify Partner
3095 226 741

Consider adding PayPal to your Google Merchant Center account to accept payments. I was not aware Shopify accepts payments directly from Google Shopping via the Buy On Google Program, but if that is the case, then you need to contact Shopify support as that is a technical issue. Not something the community can fix.

 

Can you confirm that in Google Merchant Center > Gear Icon > account linking > platforms, Shopify is linked as a payment platform?

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.

VesperandVine
Tourist
3 0 1

Starcurls, did you get a resolution to this? I've been working with Shopify technical help on this same issue and they haven't been very helpful as of yet.

ElectronicsLA
Tourist
7 0 1

Any update on this? Got the same issue here as well. 

EmmanuelFlossie
Shopify Partner
3095 226 741

If you are using Shopify as the payment gateway, then I recommend contacting Shopify support.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.