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Invalid API key

Starcurls
Visitor
1 0 1

Hi,

 

Google contacted me because  payment service provider, Shopify, has been declining  transactions for Buy on Google. As a result, they have paused the Buy on Google program on  Merchant Center account. 

 

How can I resolve the error for “Invalid API key” ?

Replies 4 (4)
EmmanuelFlossie
Shopify Partner
2718 197 656

Consider adding PayPal to your Google Merchant Center account to accept payments. I was not aware Shopify accepts payments directly from Google Shopping via the Buy On Google Program, but if that is the case, then you need to contact Shopify support as that is a technical issue. Not something the community can fix.

 

Can you confirm that in Google Merchant Center > Gear Icon > account linking > platforms, Shopify is linked as a payment platform?

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Premier Partner.
Need Data Feed or Google Shopping support? Get in touch.
VesperandVine
Tourist
3 0 1

Starcurls, did you get a resolution to this? I've been working with Shopify technical help on this same issue and they haven't been very helpful as of yet.

ElectronicsLA
Tourist
7 0 1

Any update on this? Got the same issue here as well. 

EmmanuelFlossie
Shopify Partner
2718 197 656

If you are using Shopify as the payment gateway, then I recommend contacting Shopify support.

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Premier Partner.
Need Data Feed or Google Shopping support? Get in touch.