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Password Limit Exceeded

emily2442
Visitor
3 0 0

I am developing a custom app and trying to implement the forgot/reset password functionality. I keep getting the 'Resetting password limit exceeded.' error. Is there any way to bypass the IP rate limiting?

Accepted Solution (1)
SBD_
Shopify Staff
1829 269 406

This is an accepted solution.

Ah got you. In this case it wouldn't help. Try again from a different IP and pass along the customer's IP once it's in production.

Scott | Developer Advocate @ Shopify 

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Replies 4 (4)

SBD_
Shopify Staff
1829 269 406

Hey @emily2442,

 

Is this with the CustomerRecover mutation? Are you able to use the buyer's IP instead by including it in the Shopify-Storefront-Buyer-IP header?

Scott | Developer Advocate @ Shopify 

emily2442
Visitor
3 0 0

Hi SBD_,

 

Is the buyer's IP just the IP of the customer trying to reset their password? In that case it will still be my IP as I am the (test) customer.

SBD_
Shopify Staff
1829 269 406

This is an accepted solution.

Ah got you. In this case it wouldn't help. Try again from a different IP and pass along the customer's IP once it's in production.

Scott | Developer Advocate @ Shopify 

emily2442
Visitor
3 0 0

Thank you!