"Internal error. Looks like something went wrong on our end." when request to "checkoutLineItems"

Shopify Partner
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"Internal error. Looks like something went wrong on our end.\nRequest ID: 4136fd0c-f2e2-4fea-9497-28e9dcdc48ae (include this in support requests)." this error message was returned when I've sent the request to "checkoutLineItems". This error happens only one product in my store. Is there any suggestion? Thank you so much.


For more information, I've built my third party app using React NextJS and integrate with StoreFrontAPI. But everything are working fine so far. Only that one product causing this problem.Preview


The product url that causing the problem: https://th.popbox.space/products/11-am-socks

The problem can happen when add above product to cart.

Reply 1 (1)

Shopify Staff
1363 228 476

Hey @ANM-Developer ,


It’s unclear from your post which Storefront API mutation that is causing this error, but I haven't been able to replicate any issues using checkoutLineItemsAdd.


- I was not able to find any logs for that particular request ID around when you posted either.

Could you please share an example GraphQL or cURL request of the actual mutation that is triggering an error (with confidential info redacted) so we can take a closer look?


Developer Support @ Shopify
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