Shopify Borzo rate is not being fetched via the GraphQL approach

Shopify Partner
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Hi, we are trying out something, where we would use the GraphQL API to create a checkout, then try to poll the availableShippingRates using the GraphQL API. For some reason, it is not fetching an app-calculated rate that is provided by an app called Borzo. All other normal rates appeared without issue.

Hopefully can receive help thanks. 

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