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@plentz
I am shipping from South Korea to Brazil.
I use Shopify and DHL Express Commerce Shopify App.
Brazil requires me to include the Tax ID in the Customer Invoice.
The Tax ID/CPF field is enabled, and customers can enter their ID during check out. However, when I import Shopify order data from through DHL, the ID field does not get imported.
"closed_at": "0",
"created_at": "20200",
"updated_at": "2022--::00",
"cancelled_at": ,
"referring_site": "://../",
"email": "@
"id": "",
"subtotal_price": ,
"total_price": ,
"total_tax": ,
"name": "#",
"order_number": "",
"tags": "",
"note": ,
"financial_status": "",
"fulfillment_status": "",
"currency": "",
"total_discounts": "0.00",
"shipping_address": {
"address1": "",
"address2": "",
"city": "",
"company": "",
"country": "",
"country_code": "",
"first_name": "",
"last_name": "",
"phone": "+55 48 99140-3210",
"province": "",
"zip": "89037-501",
"name": "",
"province_code": ""
},
"line_items": [
{
"id": "",
"options": ,
"title": "",
"name": "",
"grams": "",
"price": "",
"quantity": "1",
"sku": "",
"requires_shipping": ,
"fulfillable_quantity": "",
"variant_id": "",
"product_id": ""
}
],
"shipping_lines": [
{
"code": "DHL INT EXPRESS (3-7Days)",
"price": "",
"source": "shopify",
"title": "DHL INT EXPRESS (3-7Days)"
}
],
"note_attributes": [
],
"current_total_duties_set": null
https://shopify.dev/apps/internationalization/country-fields
Right now I am manually writing the tax ID in the invoices, how can I automate this?
The Tax ID field is only supported through GraphQL endpoint. I don't know how the DHL importer works, but might be the case why you're not getting that field. Probably a good idea to contact their support and ask to add support for Tax ID.
To learn more visit the Shopify Help Center or the Community Blog.
I have contacted DHL and they told me to contact Shopify since this is a Shopify App
We're having the same issue - the CPF isn't available in the API to Linnworks (our OMS/WMS platform).