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Re: Why can't Abandoned Checkout emails be sent for orders created via the Checkout API?

Why can't Abandoned Checkout emails be sent for orders created via the Checkout API?

DiscountNinja
Shopify Partner
104 0 67

When using the Checkout API, orders are created via a "sales channel" that is not the "Online Store".

Unfortunately, the built-in "Abandoned Checkout" flow refuses to send out emails for orders that have not been created via the "Online Store":

DiscountNinja_0-1609430052478.png

Why is that the case?
Abandoned Checkout flows are an extremely important tool to increase the conversion rate for e-Commerce merchants.

How can we work around this?

Bart Coppens | Limoni Apps | Building apps for Shopify since 2016
Reply 1 (1)

YourWords
Visitor
1 0 0

Did you ever found a way around this? I'm running into the same issue