Our Partner & Developer boards on the community are moving to a brand new home: the .dev community forums! While you can still access past discussions here, for all your future app and storefront building questions, head over to the new forums.

Your payment can’t be processed for technical reasons.

Your payment can’t be processed for technical reasons.

Taoy
Shopify Partner
7 0 6

Hi all,

 

We have encountered a very strange problem.

 

Now we are testing abnormal processes, such as incorrect card number, and found a problem.


When we initiate the payment for the first time, we can successfully initiate the payment and get the failure result.

When we initiate the payment again, the error message "Your payment can't be processed for technical reasons. Please try a different payment method." appears, and we cannot jump to our checkout page.

 

Who can help look at this problem, thank you.

Reply 1 (1)

Taoy
Shopify Partner
7 0 6

One possibility occurs to me. Should we call PaymentSessionReject when we encounter something wrong, such as the user entering the wrong card number?