Solved

'Blocking' customers from certain countries

KieranC
Excursionist
17 0 8

Hi, I run a UK based electrical firm with products that are specific to the UK electrical system (it won't work in any other country). 

Currently, I am receiving a lot of traffic from the US (there is a tourist attraction in Virginia with a very similar name) which obviously won't lead to sales.

Is there a way to make my store 'UK exclusive' so that my site is just accessible to potential customers? 

 

Thanks in advance! 

Accepted Solution (1)

Don
Shopify Staff
2767 199 388

This is an accepted solution.

Hi there @KieranC!

 

Thanks for sharing your specific query and circumstances with us here in the Shopify Community.

 

There are a couple of ways you can restrict access to ordering or even viewing your store to your domestic market.

 

A simple way to exclude international orders would be to remove all shipping zones apart from your own country from your shipping settings and zones so that only orders within your country can be completed.

 

If you'd rather be able to more fully control access to even view your site, you can look at using a geolocation type app from our app store.

 

Can you tell me a bit more about your business or anything else you're working on for it at the moment? 

 

Are you new to selling electrical goods online, or have you been selling with Shopify for a while now?

Don | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 5 (5)

paulryazanov
Shopify Partner
104 10 25
KieranC
Excursionist
17 0 8

Hi Paul, is there any way to do this without an App? Thanks 🙂 

paulryazanov
Shopify Partner
104 10 25

Well, you also can handle it by js. Check this https://community.shopify.com/c/shopify-discussions/how-do-i-block-a-country/m-p/677754/highlight/tr...

CEO of MageCloud.agency

Don
Shopify Staff
2767 199 388

This is an accepted solution.

Hi there @KieranC!

 

Thanks for sharing your specific query and circumstances with us here in the Shopify Community.

 

There are a couple of ways you can restrict access to ordering or even viewing your store to your domestic market.

 

A simple way to exclude international orders would be to remove all shipping zones apart from your own country from your shipping settings and zones so that only orders within your country can be completed.

 

If you'd rather be able to more fully control access to even view your site, you can look at using a geolocation type app from our app store.

 

Can you tell me a bit more about your business or anything else you're working on for it at the moment? 

 

Are you new to selling electrical goods online, or have you been selling with Shopify for a while now?

Don | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

KieranC
Excursionist
17 0 8

Hi Don, 

Thanks for your reply. 

I have been selling these products for some time now but just trying to streamline my Shopify operations. We offer a wide range of smart products, specifically designed and manufactured for the UK electrical system.

It's a shame that I will have to add another app to my store to achieve UK exclusivity but thank you for clarifying.

Regards,

Kieran