Can I delay customer billing to the 1s of the month?

grindlery
Excursionist
36 0 5

I run a monthly coffee subscription service through appstle app. As it stands, when a customer starts a subscription during the month, they are automatically billed and I therefore have to fulfil an order for them. I wanted to know if I could delay the billing for the first payment to the 1st of the month. From the second payment, it is already filtered through the subscription app so no problem there. The issue is just the first payment. The reason I ask this is because I want to be able to fulfil all my subscription orders on the 1st of every month. As it stands, one customers can start their subscription on the 13th, another, the 15th, another the 25th, and i have to fulfil their first order on those dates. Its not efficient. Any help would be appreciated. Link to subscription page is here for your perusal: https://kawa.mx/pages/coffee-subscription

Reply 1 (1)

Olivia
Shopify Staff
1698 146 303

Hi, @grindlery!

 

Thanks for reaching out to our network and sharing your question.

 

Based on what you have shared, this should definitely be possible to set up. However, since you are using a third-party app, these limitations would have to be put in place in accordance with the app.

 

To make sure this app can work with your needs, or to see if you need a different one, please connect with the App's Developer directly to discuss your needs and your options. To speed things up for you, I pulled up their contact information for you so you can email them directly at support@appstle.com.

 

Please reach out at your earliest convenience to discuss your options then follow back up with us here for further advice.

 

Warm regards,

Olivia | Social Care @ Shopify 
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