Global expansion, localizing content, and selling in multiple currencies and languages
I have set up a store located in Norway and i chose NOK as the currency. Now I would like to change that to EUR, but because I have tried out the solution myself and "bought" one item (for NOK 0,-) I am not allowed to change it. i am advised to contact support, but the support pages sends me around without giving me a means to talk to Shopify. So writing in this forum is my last resort.
Øystein
Thanks for answering!
Unfortunately, no, because I "bought" an item, the currency is locked, and i have to contact support. But where and how?
Hi @pystein
You can contact Shopify live chat support to resolve this: https://help.shopify.com/en/questions#/contact/chat
@pystein
https://help.shopify.com/en/questions#/contact/chat
from here you can contact to the Shopify Support team.
Yes, that is how it is meant to work, I suppose, but before I can send a Chat text I am asked to choose a store, after which I am sent back to the Community search topics box 😞
Hi, @pystein.
Have you managed to successfully contact our live support team yet?
If you haven't, are you able to try the following troubleshooting steps:
Alternatively, if you're experiencing login issues when trying to contact our support team, then you can select the Continue without logging in option when you're on this page.
Kimi | Social Care @ Shopify
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Hi, yes, I managed to reach support with another browser. Thank you!
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