Creating a draft order on a multi-currency website (when currency conversion does NOT apply)

[MALadouceur]

Hello everyone,

We (our shipping team) are currently Shopify Plus users and extremely confused by the limitations of multi-currency websites draft order functionalities.

Quick and simple example :

• We sell a product at price X in CAD$ and price in Y in USD$. Both prices are not correlated by a currency conversion value, as the MSRP differs in both countries.
• Please note that the core of our website is in CAD$.
• We create a draft order and input the item in question. It appears in CAD$.
• We send the invoice to the customer and ask for it to be displayed in USD$.
• However, Shopify applies a currency conversation rate rather than using the proper USD$ pricing that was entered as part of our multi currency capabilities. Important to note that again that the CAD$ price and USD$ price are completely different and do not correlate by the standard conversion rate applied to our website.
• This means, to achieve the USD$ price I want on a draft order, I have to create a manual entry for the item, meaning inventory will not be tracked unless done manually, which is a huge issue for a 500+ monthly transactions website.

Are we missing something here? This seems like it should be pretty obvious for a 2000$ per month platform that should support multi-currency. If I'm sending a USD$ quote, I need my USD$ pricing as per our website (50% of our inventory as manual inputs and discrepancies between currency), not as per a CAD$ to USD$ fixed conversion rate.

HELP!