Fixed Market Price Columns in CSV Not Working After Summer '25 Update (Markets → Catalogs)

[ChloeFrankc]

HI all,

Since the Summer 2025 update where Shopify changed Markets into Catalogs, my product uploads using CSV with market-specific pricing (e.g., Price / US, Included / US, Price / UK, etc.) have started behaving inconsistently.

I’ve been using this method for years with no issue. Now:

• Some products are imported and priced correctly per market.

• Others imported with the same CSV structure, ignore the market pricing and apply the EU base price across all markets (US and UK included).

Shopify support has not provided an answer. They incorrectly claimed I changed my store plan (I didn’t) and blamed Matrixify (which I haven’t used since a free trial in Nov 2024 and have never used to import or manage products).

Support also confirmed via chat that CSV with market columns should still work, but it clearly doesn’t work consistently.

Has anyone else experienced this?

• Did the update silently break CSV support for catalogs?

• Is there a new way we’re supposed to handle per-market pricing?

Any insight or confirmation is appreciated.

Chloe

[halte]

Faced the exact same issue today and have been selling products at wrong prices because of this 🙄

The only fix I see is to overwrite the outdated catalog with an extra CSV import through: Markets > Catalogs > [your market] > Import.

I would appreciate some clarifications on this change as well 🤔

Thanks

[ChloeFrankc]

Oh wow, so it’s not just me.

Support told me they haven’t seen this issue before either. They said I should either update prices in each market manually (like you said) or keep importing CSVs through the product page — even though it’s not working properly.

It’s a pain, especially with 300 products. I also noticed some products show fewer variants in certain catalogs — like 100 in EU but only 60 in US. Have you had that too? And do you know if we can add variants directly in the catalog?

[Ieva]

Hi @ChloeFrankc ! 

While I am not able to comment on the issue you are facing with your Shopify Import itself, I just wanted to let you know that Matrixify now has a feature that allows to update the pricing in both the old Markets and new Catalogs. The app is equipped to be able to handle this and our support is also on hand to help if you run into any issues. 

We do offer tutorials and documentation on this on our website and if you reach out to our support at support@matrixify.app we can help guide you on how you can set your Import up!