Hiding products not available in specific markets

jmd
Visitor
1 0 1

Hi,

 

I am trying to expand a dropshipping store from the UK to the US/Internationally, however, I have different suppliers and products for customers depending on where they are joining from (or more specifically where they want it shipped to). 

 

I understand that Shopify Markets allows me to disallow people checking out with products that cannot be shipped to their region, but I don't want them to be able even to see the products they cannot buy as it is leading to poor customer satisfaction when navigating the site.

 

Is this as simple as setting up a shipping area for a product and assigning it to a fulfilment option for each supplier and their respective shipping areas, or is there a way to specifically hide the products (not just from collections) from even being searched for based on country - even if it means we need to have a country selector to ensure we aren't relying on automatic geolocation of customers.

 

Any advice or tips would be appreciated. Thanks in advance.

Replies 3 (3)

Summer
Shopify Staff
1279 316 217

Hey, @jmd! Welcome to Shopify Community!

 

Good call on deciding to localize the customer experience on your website! Consider adding international domains too, to take your international marketing strategy further. You can read more about that on this page, as well as other tips on selling worldwide.

 

While there's no native feature that will automatically hide products based on a visitor's location, it's still possible to achieve this with the use of an app. I found a couple of apps that can block products, pages and other parts of your website by country. You can check them out below.

 

 

Since these are third-party apps, if you have any questions about their features, it's best to direct them to their support team. You can find their contact details through the Support tab on each app listing.

Summer | Social Care @ Shopify 
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samiov
Visitor
2 0 1

Hi Summer,
Can you tell us if a native feature for blocking products per market is currently being developed by Shopify?
Thank you.

TeemuEAS
Shopify Partner
104 1 19

Hi JMD

Not knowing your product range, but I interpret that there are issues with excise taxation? If that is the case, there are no automated tools for that - yet. If it is regular taxes and duties, you can easily handle them for EU with https://apps.shopify.com/eas-eu-compliance. It works regardless of location of goods. 

 

More on the VAT compliance solution here: www.easproject.com