Re: Locations

How can I manage inventory visibility based on customer location?

1 0 2

I need to my store can identify when im buying from a different country and block the inventory thats not available on that country. Example: we have 10 t shirts available in US and we are selling that same t shirt in UK but is sold out in my UK warehouse i want the people in UK to see thats sold out and the people in US can continue shopping. Can we do this?? Cause i know we can use different inventories in different locations but when 1 is sold out automatically by default it takes the product from the main inventory. I need a solution for this. 

Replies 7 (7)

34 0 20

We also need to be able:

1) have inventory in different locations/warehouses/countries

2) when one location is out-of-stock it should show out of stock to customers that are fulfilled from that location, but allows selling to other customers that are fulfilled from other locations/warehouses that have inventory

Currently, Shopify will keep selling to customers that are being fulfilled by an out of stock warehouse, then show a negative valve for that location/warehouse..

This does not make sense to us.

Thank you for your help,



70 2 7

Your theme should be able to handle this via Liquid, it can simply check the inventory at each location and match to the geo-location of the user, and then display what inventory is available. 

34 0 20

Yes, we do this... but Shopify's software has a bug. It will deduct when there is "0" inventory so a location/warehouse will show a "negative" value. Shopify really needs to fix these... otherwise you will have to constantly be moving inventory from one location/warehouse to another to correct for Shopify's software bug.

Shopify Partner
3 0 0

Experiencing this exact issue on

Has any solution been found?

34 0 20

We are still having this problem 😞

7 0 2

was there a solution to this?  We would also need to be able to do this. 

34 0 20

Shopify's locations is a great feature for those of us with multiple warehouses... unfortunately, Shopify's software has a bug so inventory is not deducted correctly... we think Shopify should fix this bug in their software... they know this is an issue... Shopify just has not fixed it yet 😞