How can I remove Russian Perm bot visits from my analytics?

waveband
New Member
10 0 0

In reviewing my live view I keep seeing Russian Perm with hundreds of visits.  I assume this is some sort of negative BOT. Can anyone advise on what this is and how to remove from my analytics? 

Reply 1 (1)

Mac
Shopify Staff
1673 170 271

Hi, @waveband.

Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.

 

You mentioned that you have noticed a consistent number of visits in your live view, which you believe may be a bot, or bug. Are you able to confirm when this first happened and share a screenshot of some relevant information. This will allow me to take a closer look to determine the cause of the issue. Also, from when this first began, have you made any changes to your store or created any new promotions? 

 

In the meantime, a great alternative would be to use Google Analytics to track visitors, sessions, and other customer behavior on your store. Here is a great resource on how to set this up on your store. Kindly let me know if this issue still persist on Google Analytics and we can go from there. 

 

Looking forward to hearing from you!

Mac | Social Care @ Shopify 
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