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How does international shipping from two different countries work?

ponbru
Shopify Partner
27 0 1

Hi!

I'm looking for some guidance on how shipping from two different countries works?

I have a store that will be only for the US and I will ship from the US.

But I want to ship internationally too and I will ship from that country as well.

 

How do I set up shipping from international country?

 

Any suggestions is appreciated.

bp
Accepted Solution (1)

Imogen
Shopify Staff
1777 202 319

This is an accepted solution.

Hi there, @ponbru. Thanks for taking the time to reach out to the Shopify Community with your question around shipping to multiple countries. It's good to meet you!

 

If you're looking to ship internationally - so not in the country that your business operates from, you'll have a few steps to consider, and a few things you need to set up before you get things rolling. I'll list them for you below:

 

  • Build a Shopify Market for the country you want to ship to
  • Build a location for the address in this country that you will be shipping from
  • Create a Shipping Zone for this country
  • Create a Shipping Profile for this country

 

I've gone ahead and grabbed you some resources that should help with this! First, we have our help document here on Locations. This will tell you all you need to know about setting up a location for fulfillment. Then, I have this resource here for Shipping Zones. I also have this resource here on building a market, as well as this resource on Shipping Profiles. These help docs should set you down the right path!

 

If you have any specific questions while going through these documents, feel free to follow up with me here and let me know!

Imogen | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 4 (4)

sniper2804
Shopify Partner
400 25 68

Hi,

 

Have you explored custom shipping profiles for this? I think this could be potentially solved by creating two separate profiles.

Automate & bulk assign products to shipping profile: Auto Shipping Profiles: Shipr
Calculate accurate shipping rates: Shipping Calculator: ShipMagic
Hide, rename, reorder payment methods at checkout: Payment Customization: PayMix

Imogen
Shopify Staff
1777 202 319

This is an accepted solution.

Hi there, @ponbru. Thanks for taking the time to reach out to the Shopify Community with your question around shipping to multiple countries. It's good to meet you!

 

If you're looking to ship internationally - so not in the country that your business operates from, you'll have a few steps to consider, and a few things you need to set up before you get things rolling. I'll list them for you below:

 

  • Build a Shopify Market for the country you want to ship to
  • Build a location for the address in this country that you will be shipping from
  • Create a Shipping Zone for this country
  • Create a Shipping Profile for this country

 

I've gone ahead and grabbed you some resources that should help with this! First, we have our help document here on Locations. This will tell you all you need to know about setting up a location for fulfillment. Then, I have this resource here for Shipping Zones. I also have this resource here on building a market, as well as this resource on Shipping Profiles. These help docs should set you down the right path!

 

If you have any specific questions while going through these documents, feel free to follow up with me here and let me know!

Imogen | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

ponbru
Shopify Partner
27 0 1

Thank you Imogen,

I believe this is the exact answer I was looking for.

Just to clarify... It is possible to ship items from two different locations while using market correct?

What I mean by this is that on one store I ship from US

while on the other store I ship from Brasil.

Just want to be 100% certain that is what you mean.

Thank you!

bp
Imogen
Shopify Staff
1777 202 319

Hey again, @ponbru. Thanks for following up on our thread!

 

So setting up a Market for a country will allow that to be a country that your customers can select as a shipping destination. If you have a location set up for that region/country, and that location is set as a fullfillment location in a shipping profile you have assigned for that region, and that location has the products the customer wants to order stocked there, then the closest location (so Brazil for your Brazilian customers) would be used to ship, where as someone in the U.S who is closer to the U.S location will have their products shipped from there.

 

I hope this makes sense! Let me know if you have any questions!

Imogen | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog