How to set default language for different markets?

[le_X_Atelier_]

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hey i would like to sell in other markets like france and belgium but when i change the default language to french for the markets and then go to the countries with the vpn i end up on the normal .com page and not on .com/fr-fr or .com/bn-fr despite deleted history and cache.
Should not be regulated by the subfolders so that when someone in the country goes to the page the subfolder URL of the respective country is automatically selected?

Translated with www.DeepL.com/Translator (free version)

www.le-x-atelier.com 

pw: djerba

[Transcy]

Hello @le_X_Atelier_ ,

We are Transcy by OneCommerce - a powerful translator and currency converter.

In this case, you may want to check a few things below:

1. Make sure that you have set up the subfolders correctly in your Shopify account. Go to "Online Store" > "Domains" and check that you have set up a subdomain for each language version of your website.
2. Check that your website is set up to detect the visitor's location. There are a few ways to do this, but one common method is to use a geolocation service or app that can identify the visitor's location based on their IP address. You can check if your website has this feature by visiting a geolocation testing website like https://www.iplocation.net/.
3. Make sure that your browser is not blocking the redirection. Some browsers have settings that block automatic redirects, so you may need to check your browser settings to allow for redirection.
4. If you are using a VPN, make sure that the VPN is not overriding your location. Some VPNs allow you to choose a different location than your actual location, so you may need to double-check that the VPN is not causing the issue.

Using free plan of DeepL translator is not an issue so don't be worry. If you need any further support, don't be hesitate to contact us. Please hit the Like Button or mark this as Accepted Solution to let us know if this reply is useful, it means a lot to us.

Regards,

Transcy team.

[richbrown_staff]

Hi @le_X_Atelier_ , I think you may have translated using an app not compatible with the Translations API. This is why when you go to .com/fr-fr much of the content is still in German - there are not translations saved for French or English. You could verify this by exporting your Translations CSV and looking in column H, or using the Translate & Adapt and looking on the right hand side in either English or French in the editor. IP address doesn't govern language with Shopify.