How to translate the 'small promo' header from English to French?

[MCMIG27]

Hi there, I am using the Translate & Adapt to adapt my site from english to french. I have managed to localize and translate almost everything except the "small promo" header and text. When i use the localize feature to find where to translate it points me to an option where everything is greyed out i cannot see any content nor edit anything either.  Would anyone have any suggestions?  

Thank you!

[richbrown_staff]

Hi @MCMIG27 , could you share some screenshots please?

[MCMIG27]

Hi there @richbrown_staff, yes here is the screen grab.

[MCMIG27 · Accepted solution]

I figured it out. That portion was not accessible because the small promo header was not filled in on the Default context but only in Canada context. Once i filled it out in Default I was able to translate it for canada

[richbrown_staff]

That's encouraging but also suggests that potentially things aren't being used as intended: Translate & Adapt lets you translate across markets and adapt for a specific market. E.g. if your default language were French you might have the term 'couleur' translated to 'colour' in English, but for the USA you could adapt that to 'color'. Translations come first. So it's possible/likely that you'll want to delete your Canada adapts, unless your specific aim is to have two different version of French here.