My store's currency is CAD but showing USD under Canada

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My store's currency is CAD but showing USD under Canada

joydeandesigns
Visitor
2 0 0

Can someone tell me why the currency on my website isn't right? I have the display set up as CAD, but for some reason when you choose Canada, the currency shows up in USD not CAD?

I did have a currency converter app installed (Nova), but because it was showing USD under Canada, their support told me they couldn't help me. I unistalled the app and tried another app (Bucks) and same thing. I currently do not have an app installed, just the default converter that came with the theme (Dawn).

 

Thanks!

 

This is from my site:

joydeandesigns_0-1723854235800.png

Here is my set up.

joydeandesigns_1-1723854269494.png

joydeandesigns_2-1723854287575.png

 

 

Accepted Solution (1)

BSS-TekLabs
Shopify Partner
2401 695 830

This is an accepted solution.

You can check the Market currency setting. Maybe with the Canadian market, the currency was set to USD. You can follow these steps:

1. Navigate to Settings > Markets

2. Check the currency setting

BSSTekLabs_0-1723861646095.pngBSSTekLabs_1-1723861721995.pngBSSTekLabs_2-1723861750460.png

We hope this assists in resolving the issue.

If you find our solution helpful, kindly consider Liking and Marking it as Accepted. Thank you!

 

If our suggestions are useful, please let us know by giving it a like or marking it as a solution.


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Replies 2 (2)

BSS-TekLabs
Shopify Partner
2401 695 830

This is an accepted solution.

You can check the Market currency setting. Maybe with the Canadian market, the currency was set to USD. You can follow these steps:

1. Navigate to Settings > Markets

2. Check the currency setting

BSSTekLabs_0-1723861646095.pngBSSTekLabs_1-1723861721995.pngBSSTekLabs_2-1723861750460.png

We hope this assists in resolving the issue.

If you find our solution helpful, kindly consider Liking and Marking it as Accepted. Thank you!

 

If our suggestions are useful, please let us know by giving it a like or marking it as a solution.


Salepify: Efficiently increase sales conversion with sale-driven features like auto add to cart, free gifts (free plan available)


Salemate: Boost your AVO with 2-layer offer, countdown upsell in your post purchase page


BSS Commerce - Full-service eCommerce Agency | Use Shopify for 1$ in the first month now
joydeandesigns
Visitor
2 0 0

That was it!

Thank you sooooooo much!!!!