Shopify merchants can now control international pricing per region

coleatkinson
Shopify Staff
74 0 37

Shopify merchants can now control their international prices by country/region. When using Shopify Payments in multiple currencies, you will now see the option to add price adjustments by country (Shopify Plan and above), or you can also set specific prices per product, per country/region using a CSV file upload (Shopify Advanced and Plus plans):

10-59-uc27o-0u92r

To provide accurate location based recommendations to international buyers, and allow your buyers to switch pricing between countries or regions, we recommend using Shopify's Geolocation app, which I am happy to answer any questions about as well. We will soon be adding the ability to build country selectors directly into themes, and adding them to all of Shopify's themes on the theme store.

In addition to region specific pricing, Shopify can now also display prices on your storefront either including or excluding taxes depending on where your buyers are from. For example if you're selling to buyers in the US, all product pricing remains exclusive of taxes on the storefront, and then added at checkout based on where the buyer is shipping to. However in markets like the UK, Europe, and Australia where buyers expect to see an all inclusive price, prices can be displayed including any applicable local taxes on the storefront, so there are no surprises when those buyers get to checkout.

To make sure your buyers are seeing prices accurately either including or excluding tax based on their market, enable the location based tax setting in your admin under Taxes --> Settings:

10-04-xclxw-lgigt

You can review the countries/regions that have tax inclusive pricing enabled when this setting is checked in our documentation.

Resources

If you have any questions or feedback about this new feature, reply below as we’d love to hear from you. If you looking for troubleshooting support please get in touch with our support team, or create a new topic providing as much detail as possible.

Cole

Cole | Product @Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Replies 28 (28)
LibertineFragra
New Member
2 0 0

Hey there,

 

I have been trying to switch from running two regional websites and it looks like these feautures may work to do that for me. I had a question about functionality though,

 

If I use regional subdomains for my US and Canadian prices. I am aware that you can set up an automatic redirect to put the shopper on the right page with the right currency. Can you remove the dropdown currency selector though? I want people to see the prices in their respective countries but it seems like the selector is always there with multicurrency allowing customers to see prices in other countries which I don't really want them to be able to do. 

 

Any insight would be appreciated!

hashiromer
Explorer
51 3 12

You can remove currency selector by removing the relevant liquid code snippet. I am not sure if it is possible without delving into code.

HymnZ
Shopify Partner
392 6 65

Sorry, but this is ridiculously misleading. I'm surprised every time Shopify staff announces something in conjecture with Shopify Payments, they conveniently forget the fact that Shopify merchants come from 100+ country where Shopify Payments isn't supported and generalize by saying "Shopify merchants".

For anyone coming in here new, this entire thread is applicable to only those merchants who are from 17 countries supported by Shopify for Shopify payments.

My speciality lies in making Shopify work for your requirements, not the other way round. HMU on email: hymnz@outlook.com or on skype: hymnzzy

If you like my work, consider supporting me :) https://www.buymeacoffee.com/hymnz
coleatkinson
Shopify Staff
74 0 37

Hi @LibertineFragra,

We'd recommend keeping a country selector in the footer of your site. IP address detection and automatic redirection are not correct 100% of the time, and you should always leave your customers the opportunity to change experiences if they wish to. This is also in line with Google's best practices which recommend to website owners that visitors can always navigate to regional variations of your site.

If you use international pricing, what you can be assured of is that if a US buyer tries to check out in Canadian dollars, for example, we will switch their pricing to USD at checkout. So your buyers should never be able to "cheat" your pricing system, and the price you set for each country/region is honoured in the relevant currency.

Let me know if this doesn't make sense!

Cole | Product @Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

smithy1
New Member
1 0 0
artiecodes
Shopify Partner
3 0 2

Hi @coleatkinson can you give us an idea of when this solution will extend to:

  • Maintaining the presentment currency for manual payment methods such as 'Bank deposit'? (for context, details of the specific issue are detailed here)
  • Reporting - the ability to view sales data split out into presentment currencies, rather than just the base currency?

 

coleatkinson
Shopify Staff
74 0 37
Manual payment methods is something our team is aware of and looking to
address, but there isn't a timeline at the moment.

There is already a sales report by currency (Analytics --> reports -->
sales --> sales by checkout currency). At the moment, there aren't plans to
expand reporting beyond this in the near future.

Cole | Product @Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

artiecodes
Shopify Partner
3 0 2

Thanks for the reply @coleatkinson!

Fingers crossed the manual payments issue gets resolved promptly.

And thanks for the direction to that report!

Mandatum
New Member
8 0 0

Cole,

Thanks. We are ready to launch our App. It works under the "usage charge" approach. Do we need a solution like this one? 

coleatkinson
Shopify Staff
74 0 37
Hi there, sorry I am not 100% clear on what your question is. International
pricing is for merchants to offer different pricing in different countries.

Cole | Product @Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog