Shopify Payment

Shopify Payment

ege55
Visitor
2 0 0

Hello 

I live in Turkey and I have a UK ltd.

Couple of months ago I set up Shopify Payments for my shop and made some sells.But I couldn't receive the payout and after I reported the issue to the help center,they wanted some documents,after I had submitted they didn't approved them and then they disabled my Shopify Payments account.

The documents they wanted were Proof of Address of mine and Companies House Extract of my company.Even though I uploaded the documents, they didn't approved the documents and they explained the reason of they didn't approved as '

' If you are a Sole Proprietor, the business owner must personally live in the country.'

'If you are a Company, LLC, or similar business type, you must be registered with the government of that country, and also be able to provide evidence of substantial operations physically happening there. '

Now my question is :

I didn't submit a 'business adress' for my company.I just submit a registered adress and a service adress.I mean I don't have a virtual office or a legal business adress for my company.
If I had a legal business adress for my company,would Shopify Payment account have still disabled?

Reply 1 (1)
ege55
Visitor
2 0 0

Thank you for your reply.

I am not able to establish a physical business in UK.Now my plan is to buy a Business Adress Service for my business via 1stformations and set up Shopify Payments for a new shop that I will create.

Do you think it will really work? Please keep in mind that I live in Turkey. 

Thank you.