Shopify Plus - multi-currency

Solved
markuspfi
New Member
3 0 0

Hi,

we have Shopify Plus and would like to add country specific domains for each market. At the moment everything runs on our "lotuscrafts.eu" domain with DE, EN, FR, IT, ES languages available.

We would like to change that to have for example .de / .fr / .it / .es / .co.uk /.ch / ... websites with the needed languages. (for example: .fr only with FR, EN / .de only with DE,EN and so on). I know how to set this up already.

But there is one issue we are facing: currencies

Is it possible that if we for example set up the .ch domain for Switzerland to we sell our products in CHF?

Usually our store currency is EUR, but we would like to have CHF for the lotuscrafts.ch domain only and also have different prices than in the other markets.

The information on the help pages is not very clear to me. On most it says, that this is only possible with Shopify Payments - on other it says, that with Shopify Plus this should be possible, even without Shopify Payments.

Please let me know how we can realize our plans and what information is true.

 

Kind regards
Markus

Accepted Solution (1)

Accepted Solutions
Maacck
Shopify Partner
20 1 4

This is an accepted solution.

Well, yes we are using Shopify Payment. 

Seems like you have to make decision on this, if you wish to give user native mutlicurrency experience, then Shopify Payment is the best option. As they integrate natively to all your products. If you are using third-party payment gateway, you have to use Apps to show different currencies on different domains. That will be more on the app side, and those app only 'display' price in different currencies instead of actually charging customers with different currencies (they will still be charge in EUR). So your customer may find the amount they got charged differ from what you display on your website.

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Replies 4 (4)
CiCi_Nguyen
Shopify Partner
39 1 12

Hi @markuspfi

I'm CiCi from Boost Commerce, which is the creator of Product Filter & Search - a solution that grows more sales for online stores by optimizing the product discovery experience. Back to your question, I suggest using a third-party -currency app that will automatically convert the prices based on the shoppers’ location contributing to an easy and pleasant shopping journey. Please take a look at the following apps that are integrated with Boost Product Filter & Search: 

  • Best Currency Converter
  • Bold Multi-Currency 

If my answer helped you, please like and accept it as a solution.

-----------------------------------------------------------------------------------------------

Boost Commerce - Boosting sales for over 10,000 active merchants

Website | Facebook | Twitter | LinkedIn | Youtube

 
 
CiCi Nguyen - Content Specialist
---------------------------------------------
Boost Commerce - Boosting sales for over 12,000 active merchants
No.1 Product Filter and Search Solution for Shopify Stores
Maacck
Shopify Partner
20 1 4

Yes. We are on Shopify Plus as well.

I assume you have linked all those domains to Shopify.

Go to Online Store > Domains. 

On each domains' right side, you see tabs 'Manage'. Click 'Manage'.

Make sure you selected do not redirect to main domain. Then you see Currencies options and Language option. 

Additionally, on Online Store > Preference , on the bottom of the page, you can check automatically redirect user to their country specific domains.

markuspfi
New Member
3 0 0

Hi, thanks for your answer - however I have some questions.

Do you use 'Shopify Payments' ? Because we do not (yet) - as we have better rates with Stripe at the moment than we'd have with 'Shopify Payments'.

We have the domains connected, but when I want to select the currency, it only shows us EUR markets - please see the screenshot.

Bildschirmfoto 2021-10-11 um 15.12.25.png

 

Also in the 'Geolocation' app by Shopify, we cannot select anything else than EUR.

Bildschirmfoto 2021-10-11 um 15.14.42.png

 

Is it somehow possible to have multiple currencies without 'Shopify Payments'?

 

 

Kind regards

Markus

Maacck
Shopify Partner
20 1 4

This is an accepted solution.

Well, yes we are using Shopify Payment. 

Seems like you have to make decision on this, if you wish to give user native mutlicurrency experience, then Shopify Payment is the best option. As they integrate natively to all your products. If you are using third-party payment gateway, you have to use Apps to show different currencies on different domains. That will be more on the app side, and those app only 'display' price in different currencies instead of actually charging customers with different currencies (they will still be charge in EUR). So your customer may find the amount they got charged differ from what you display on your website.