Tips from the team: Translating images and other media

[richbrown_staff]

Translate & Adapt can be used to translate media: images and videos, in the theme. Metafield media can also be translated. Product galleries are not yet natively translatable.

This enables you to have different media when the language is changed. You can also enable a different market to show different media, by customising the media for each language used in a market. For example, if you want the United Kingdom to show different media to the United States - that's possible too, by customising each language used in a market.

[tina238]

Hi @richbrown_staff thanks for this valuable presentation. 

I was just trying to find out  how media translations work for product images in adapt & translate. 

I couldn't find it in the product page section nor in the app settings yet.

Can you please explain how it works?

Thanks a lot!

[richbrown_staff]

Hi @tina238 , thanks for this. Media translation currently only works for images in the theme, or via metafields, but not product gallery images. We're always keen to understand use cases - what were you aiming to translate? Feel free to DM if you prefer. Rich

[Hanhsi]

Hello, another vote to have the Media translation working on product gallery images as well. We have some description text within the product gallery images and it'd be awesome if those can be translated.

[Gil-Momo]

@Hanhsi Did you manage to solve this?

[Manuel83]

Same here, we are also looking to have this option soon. Really hope Shopify works on that. 
For multilingual sites, it's essential to have translation access that is not limited to just specific images. For example, in our product gallery we want to add images with text on it (e.g. arrows showing benefits, comparison, before/after). And since our store serves several languages, it's essential to be able to have multilingual feature also on product gallery images.

[gofortiss]

If you’re looking to translate product images based on site language, check out EZ Product Image Translate. It’s compatible with Shopify Translate & Adapt and automatically adjusts images for each language.

[Gil-Momo]

Hi, we are facing the same issue as @tina238, we need to translate images from the product gallery. Is there a workaround to this? 

[tina238]

Hi, there’s no workaround with the shopify app. If you have code knowledge you can try to develop a code with alt-text and hide or show specific images for specific languages. We used we-glot (without the “-“) in the end cause they have this feature. 

[gofortiss]

I will make this app, are you interested ?

[Mizá]

Amazing! thank you so much @richbrown_staff 🫶 We have been struggling with this topic for ages, dealt with apps that didn't work and it was so simple after all! 

[Gemz1]

@Shopify we also need to have different product gallery images as other say we use sashes and roundels etc and these are different according to the country they display in.

[gofortiss]

You are looking for an app to change the product image according the country ?

[gofortiss]

Hey everyone,

If you’re looking to translate product images based on site language, check out EZ Product Image Translate. It’s compatible with Shopify Translate & Adapt and automatically adjusts images for each language.

It’s exactly what we needed for managing text-specific images for different markets. Definitely worth a try!

[gofortiss]

Solution : 

Hey everyone,

If you’re looking to translate product images based on site language, check out NEW LINK : EZ Product Image Translate. It’s compatible with Shopify Translate & Adapt and automatically adjusts images for each language.

It’s exactly what we needed for managing text-specific images for different markets. Definitely worth a try!

[Manuel83]

I can confirm that, great app. We faced same issue, that we have a multilingual store and there was no easy and userfriendly solution to manage Product Pictures for the different language. Thanks to this App EZ Product Image Translate, we have now also this last part of our Shopify Store translated. 

[markus12]

Hello, could you please detail how the EZ app works? Where does it store product images and how does it show correct ones for each language?

If my english shop has image named "blue-shoes-adidas.jpg", what image names will be for translated images?

Thanks

[gofortiss]

Hey ! 

I am the developer if the app. The image is stored externally but served via cloudflare.

How it works ? It's magic !

[Nick_D]

I just installed your app as we are in need of a way to translate our product images but it doesn't seem to work. It says "Our app works seamlessly with the official app Shopify Translate&Adapt." but I don't see anything different in the Translate and Adapt app. In your app when I look at a product I wish to add localised images for it just says "No media available."

Unfortunately there doesn't seem to be any documentation available which describes how the app is supposed to be used.

Also the app says it can charge up to $100USD per month in "usage charges" (on top of the $49USD / month subscription) but doesn't explain anywhere what these usage charges are or how they are calculated.
Also just as a side note the product list has a filter button which says "Ajouter un filtre" instead of "Add a filter" - it seems the app itself is missing some localisation for English 

[gofortiss]

Hello Nick

Thank you for reaching out and installing our app. I’m sorry to hear that you’re experiencing difficulties with translating your product images.

To be clear : There is NO Usage charges

I have just sent you an email with detailed explanations and steps to help resolve the issues you’ve mentioned. Please check your inbox, and feel free to reply to the email if you have any further questions or need additional assistance.

Regarding the localization issue where the filter button appears in French (“Ajouter un filtre”), we are aware of this and are actively working on ensuring all interface elements display correctly in English.

We appreciate your patience and understanding as we work to improve your experience with our app.

Best regards,

Jonathan

[Healaflex]

Hi @richbrown_staff thanks a lot.

Also for the change of Product Pictures. Is there a workaround if you add a new domain ending like .de or .ch? 

For me it worked to duplicate the product and translate that into the preffered language. But on the Homepage i couldn´t change the featured product to my translated one.

Do anyone has an advice for that?

[gofortiss]

Hi there !

You can try using the app EZ Product Image translate : https://apps.shopify.com/ez-product-image-translate

Tell me if it works !