Translate and adapt edit not updating on site

[ninajb]

Hi!

Can anyone explain to me why my web-site is not updating the edits that I am making in translate and adapt? My default language is french, but I am manually updating and adjusting the English text in the app. I save it as well, but the web-site is not updating the changes.

Thankful for any help and push in the right direction!

[richbrown_staff]

Hi @ninajb , could you share a screenshot of an example page you've updated in the Translate & Adapt app? Thanks

[ninajb]

Hi!

Ive translated/edited all pages circled on the left- none of them are updated on the site. Thanks so much for having a look!

 

[richbrown_staff]

Yes please Rich, that would be great.

I’m in NL so just an hour ahead. So I send you my number or how does this work via shopify somehow?

Thank you, really appreciate the help!

Nina

[ninajb]

Hi!

Ive translated/edited all pages circled on the left- none of them are updated on the site. Thanks so much for having a look!

 

[richbrown_staff]

Hi @ninajb , I sent you an email, could you let me know if it came through ok?

[ninajb]

Hi again,

so sorry, could you please send it to nina.buhler@gmail.com?

thank you so much,

N

[richbrown_staff]

Hiya @ninajb - checking my email came through?