Translation & Adapt function frozen exit button and no visibility for translations

Translation & Adapt function frozen exit button and no visibility for translations

PasiJ
New Member
4 0 0

Visibility in orginal language is ok, but translations are not visible. In Translation & Adapt mode I cant get out using exit button. It seems to be frozen. How to fix the issue?

Replies 5 (5)

richbrown_staff
Shopify Staff
652 96 165

Hi @PasiJ , could you provide screenshots or a video to help me understand better? Thanks

To learn more visit the Shopify Help Center or the Community Blog.

PasiJ
New Member
4 0 0

IMG_6165.jpgIMG_6166.jpgIMG_6167.jpg

Webshop/Blogs: The Problem was detected in the blog posts. Earlier blog post was successful, but there was signs about similar problem.

I cannot publish language versions - only oiginal is published

Top Picture: Exit button do not react to mouse click

Middle picture: Only way to exit is to close the Translate & Adapt 

Bottom picture: Finnish version is published but English and Swedish versions not

 

PasiJ
New Member
4 0 0

I found one way how to get translations public: I added identifications additionally en x, sv x  identifiers in orgiginal language board. There was only fi x

Now translations wer pushed to public. Still I do not understand why exit button is frozen.

MaxSports
Visitor
2 0 0

I am having same issue for months, screen either freeze or blank, after a while it will jump to the very first product created not the product I just edited, very weird. Tried Chrome, same problem.

MaxSports
Visitor
2 0 0

Today it shows below 500 message: 

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