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Use locations for each shipping zone doesn't work

Solved

Use locations for each shipping zone doesn't work

MatijaGas
Tourist
5 0 1

Hello! I've set-up two "Shipping from" for two independent Shipping zones. In the settings it all makes sense but sadly when I tried to place a dummy order it did not work (Belgium address). I'm trying to set it up to work with two locations (Shopify Markets)

 

Thanks

Accepted Solution (1)

Anindita
Shopify Partner
675 34 96

This is an accepted solution.

Hi @MatijaGas 

 

Kindly check this guide to see if you have configured the locations correctly: https://help.shopify.com/en/manual/locations/setting-up-your-locations 

 

If all looks good, still the problem persists contact Shopify chat support: https://help.shopify.com/en/questions#/contact/chat 

Customer Success @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping

View solution in original post

Replies 2 (2)

Anindita
Shopify Partner
675 34 96

This is an accepted solution.

Hi @MatijaGas 

 

Kindly check this guide to see if you have configured the locations correctly: https://help.shopify.com/en/manual/locations/setting-up-your-locations 

 

If all looks good, still the problem persists contact Shopify chat support: https://help.shopify.com/en/questions#/contact/chat 

Customer Success @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping
MatijaGas
Tourist
5 0 1

It was because the item was out of stock in the new location. Perhaps a better warning would help 🙂

The order went through, meaning I was able to select a correct shipping method. However, the fulfilled from is still set to the Primary location.