Why is the currency conversion not accurate at checkout?

[Wolfburn]

We launched a product yesterday and the UK price is not displaying correctly at checkout. When our European customers have purchased they are paying a reduced price which is incorrect due to the current exchange rates. How do I or can you check that the conversion is correct at checkout

For example: £89.99 should work out roughly €105,43

[Gabe16]

I've been having currency issues for a long time. I just updated my website using the new Dawn 15 that was available. My website it not showing the correct CAN to USD currency. It's so frustrating.

[Keerthi_Sree]

Hello @Wolfburn 

Please check if you have enabled the "Show prices to customers in their local currency" option in the Shopify Markets settings under the Product pricing section for the respective market.

If this option is enabled, Shopify automatically converts prices to local currencies using the current market exchange rate. Additionally, they apply a currency conversion fee on top of the converted amount. You can also set exchange rates manually if needed.

The following guides might help you better understand currency conversion in detail:

• Shopify Payments and Currency Conversion
• Exchange Rates and International Pricing