Why isn't my 'buy x get y free' discount code working?

GransNotes
Visitor
3 0 1

Hi All,

 

I have problem to get "buy x get y" available for my customer, I think there is no issue in setting but I don't know why it's not working, can you guys help me to find out the reason? Thanks a lot!

 

My website is www.gransnotes.com, the discount code is V1QACX49R9J8.

 

Below is what I did with the setting.

GransNotes_0-1641190199857.pngGransNotes_1-1641190222829.pngGransNotes_2-1641190234847.png

 

When I do setting, it says that the code is not valid.

GransNotes_3-1641190324310.png

 

Replies 2 (2)

GransNotes
Visitor
3 0 1

Hi All,

 

I find the reason, the problem solved now, thanks! : )

AvisPlus
Shopify Partner
41 3 9

Hi @GransNotes ,

 

It's sooo great you found a workaround for it. If possible, do you mind sharing the reason so we can learn from it? 😄

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