I want to change the primary market location.

I want to change the primary market location.

Uniqrain
Visitor
1 0 0

Hello, I would like to change my primary market place from Turkey to the USA. I've added the US marketplace, but I can't set it to primary, can you help with this?

Replies 4 (4)

shahrozbabar5
Shopify Partner
282 22 31

To change your primary marketplace from Turkey to the USA on Shopify, follow these steps:

1. **Add the USA as a Market**:
- It looks like you've already added the USA as a market. If not, go to **Settings** > **Markets** and add the USA.

2. **Set the USA as the Primary Market**:
- Shopify allows you to set a primary market, which determines the default currency and language for your store. Here’s how to set the USA as your primary market:

### Step-by-Step Guide to Changing the Primary Market

1. **Log in to Your Shopify Admin**:
- Go to your Shopify admin panel.

2. **Navigate to Markets**:
- Click on **Settings** in the bottom left corner.
- Select **Markets** from the settings menu.

3. **Manage Markets**:
- You should see a list of your active markets. Look for the **Primary Market** section.

4. **Edit the Primary Market**:
- Click on **Manage** next to your current primary market (Turkey).
- Look for an option to **Change Primary Market**.

5. **Set USA as Primary**:
- Select the USA from the list of markets. If there isn’t a direct option to change the primary market, you might need to adjust some settings manually. Here’s how:
- Click on the **...** (three dots) next to the USA market.
- Select **Set as primary market**.

6. **Adjust Settings for the New Primary Market**:
- Ensure all settings for the USA market are configured correctly, including currency, language, and tax settings.

### Additional Steps to Ensure a Smooth Transition

1. **Update Currency Settings**:
- Go to **Settings** > **General** and check that the default currency is set to USD.

2. **Update Tax Settings**:
- Ensure that tax settings are configured correctly for the USA. Go to **Settings** > **Taxes and duties**.

3. **Review Shipping Settings**:
- Make sure your shipping settings are configured for the USA. Go to **Settings** > **Shipping and delivery**.

4. **Check Storefront Settings**:
- Ensure that your storefront reflects the changes. This includes updating any locale-specific content.

5. **Test the Changes**:
- Browse your store as a customer from the USA to ensure everything displays correctly and the shopping experience is as expected.

If you encounter any issues or the option to set the USA as the primary market is not available, consider the following:

- **Contact Shopify Support**: Shopify Support can assist you with backend changes if you’re unable to set the primary market yourself.
- **Shopify Plus**: If you are on Shopify Plus, you might have more advanced options and direct support from Shopify to make this change.

By following these steps, you should be able to change your primary marketplace to the USA and ensure all settings are properly adjusted for this new primary market.

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Mosfequr111
Shopify Partner
6 0 0

To change your Primary Market from Turkey to the USA on Shopify, you'll need to follow these steps:
1) Log in to your Shopify admin
2) Go to Settings in the left corner
3) First, click on Markets
4) Then click on the Market name that you want to change as primary market
5) In the More actions, click the market that you want to Make primary market.
6) Click the More actions drop-down menu and select Make primary market.

change-primary-market.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I picked up the solution following this documentation.
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Thanks

Email me - mosfequr11@gmail.com | Found it helpful? Please like and mark the solution that helped you.
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AmyB
Visitor
1 0 0

I am having this problem as well. I have three markets set up: EU, UK, and US. The UK is set as my primary market, but I want to be selling primarily in the US. I have followed all of the steps in setting up these markets, but the UK remains my primary. If I go into either the EU or US ones, there is no option to make a market primary; the only options I have available from the drop-down are 'Edit Market' and 'Delete Market.' I've double-checked my currencies, and everything is set to US dollars. Am I missing something? Have I set something up wrong? I've been trying to reach out to support but I can't get through.

AmyB_0-1738164199570.png

 

KiwiDesigner70
Shopify Partner
6 0 1

I have exactly the same issue!